Introduction
Learnerships have become essential in fostering an inclusive workforce and addressing the skills gap, particularly benefiting individuals living with disabilities. These structured programs have a significant impact, both in developing professional competencies and breaking down outdated misconceptions about what people with disabilities can achieve.
Definition of Learnerships
- Learnerships are formal training programs combining theoretical instruction with practical, workplace-based learning.
- These initiatives are overseen by national skills development authorities in many regions to ensure alignment with industry requirements.
- Successful completion typically results in a recognized qualification, enhancing employability.
Benefits for Persons with Disabilities
- Direct Pathway to Employment
- Learnerships offer students with disabilities hands-on experience, bridging the gap from education to meaningful work.
- Skills Development and Empowerment
- Participants acquire industry-relevant skills and gain confidence in navigating professional environments.
- Shifting Perceptions
- These programs challenge stereotypes, demonstrating the broad potential and talent pool within the disability community.
This position encompasses both Sales and Administrative responsibilities, requiring adaptability across various functions. Below, the duties are grouped into clear sections to promote understanding and highlight key points.
Sales Responsibilities
- Data Analysis & Reporting
- Compile and interpret sales reports.
- Provide leadership with critical sales data to support informed decisions.
- Operational Accuracy
- Ensure compliance with sales quotes and invoices.
- Safeguard financial accuracy and protect the company’s reputation.
- Customer Relationship Management
- Prioritize customer satisfaction.
- Collect and communicate service feedback to build long-term client trust.
- Actionable Insights from Data
- Identify patterns and trends in sales data to uncover opportunities for improved performance.
- Human Resources Support
- Track leave records.
- Prepare summaries for workforce management and efficiency.
- Service Accountability
- File service job cards with signed Proof of Delivery (PODs).
- Provide transparency and confirm completion of services for internal and external records.
- Inventory Management
- Manage consumables and keep accurate inventory records.
- Prevent shortages and reduce waste.
- Returns Processing
- Track and process returns efficiently.
- Address customer issues and maintain accurate stock balances.
Administrative Responsibilities
- Purchase Order Management
- Oversee Purchase Order (PO) requests.
- Resolve PO-related queries and facilitate inter-departmental coordination for accuracy.
- Revenue Safeguarding
- Record and verify cash/EFT payments from the sales team.
- Support accurate and transparent financial reporting.
- Internal Communication & Coordination
- Arrange meeting spaces and distribute minutes within 24 hours.
- Promote team alignment and effective decision-making.
- Office Supplies Control
- Monitor usage of office materials.
- Limit waste and ensure availability of necessary resources.
- Company Communication
- Maintain notice boards with up-to-date policies, safety information, and HR updates.
- Enhance employee engagement and awareness.
Candidate Requirements
- Adaptability
- Demonstrate openness to diverse work environments, spanning administration, sales, fleet, and retail.
- Learn and contribute in various business contexts.
- Communication Skills
- Exhibit strong, clear communication to ensure effective collaboration and interaction across teams and stakeholders.
Qualifications
- Education
- Minimum: Matric certificate or NQF Level 4 equivalent.
- Experience
- Prior customer service experience is an advantage, though not mandatory.
- Positive attitude and willingness to learn are highly valued.
Applicants should specify any disability they identify with on their CV.
Application Information
- Submit your CV to join the recruitment process.
- The company offers continuous learning opportunities, comprehensive benefits, and a culture that supports well-being, safety, and work-life balance.
- As an equal opportunity employer, the organization strongly encourages applications from all backgrounds and upholds a policy of non-discrimination based on race, gender, disability, or other protected statuses.
