The Regional Admin is responsible for providing vital administrative and operational support to the Regional Manager. This role ensures accurate data management, stock control, reporting, and communication flow to enable efficient daily operations and support decision-making.
Key Responsibilities:
Sales & Promo Feedback Management
- Collect and update daily promotional and sales feedback from Team Leaders and Representatives.
- Consolidate sales data from control and shared sheets via WhatsApp groups.
- Ensure all necessary fields are completed and that feedback is approved by the Representative.
Serial Number Stock Sheet Management
- Ensure all Team Leaders and agents submit their stock data weekly.
- Verify that all 50 starter packs per agent are captured.
- Confirm airtime amounts and dates, ensuring approval from Reps.
Stock Handover Management
- Upload signed Stock Handover Notes to SharePoint promptly.
- Match received stock to the stock order sheet issued by the Stock Controller.
- Request return of stock from terminated agents and ensure only the assigned agent signs for their stock
Monthly Stock Orders
- Validate that monthly stock orders reflect only active agents.
- Notify relevant stakeholders (e.g., Chris and Lesedi) of any agents who have absconded or are inactiv
Number Change Requests
- Log number change requests for agents and Team Leaders on Jira
Weekly Stock Counts
- Upload accurate weekly stock count reports to SharePoint.
- Ensure consistency with Serial Number Stock Sheets submitted daily by Team Leaders.
Ad-Hoc AOD Requests
- Send AOD (Acknowledgement of Debt) requests to the designated finance contact.
Daily Reporting
- Share updated RICA Reports with Team Leaders via their WhatsApp groups.
- Distribute Activations Reports daily, filtered by Team Leader
Weekly Reporting
- Share the Weekly Connections Report with Team Leaders via WhatsApp.
- Filter connection data from highest to lowest per Team Leader for visibility and tracking.
Key Skills & Competencies:
- Excellent attention to detail and organizational skills
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office (Excel, SharePoint, etc.)
- Ability to manage multiple tasks and meet deadlines
- Familiarity with Jira or other ticketing systems (advantageous)
- Proactive problem-solving and accountability
- Ability to work independently and as part of a team
Education
Grade 12 / Matric (essential)
Experience
1-2 years of experience in an administrative or sales support role (will be advantageous
