The Yes Learnership Application -SBV is an alliance between YES (Youth Employment Service), which seeks to enable employment prospects among young South Africans, and SBV Services, a premier South African cash-in-transit and security company. The learnership is part of an initiative to address South Africa’s out-of-control level of youth unemployment by offering systematic work prospects, training, and education.
The program has theory combined with work experience in which participants obtain practical skills and knowledge that make them more viable in the employment sector. It is particularly of great importance in a country whose high levels of unemployment, specifically among young people, are among its greatest problems.
What Does the Program Provide?
Skills Development and Training: The Yes Learnership-SBV participants are given industry-specific training that addresses both technical and soft skills. These include financial management, customer service, security operations, risk management, and others. The skills acquired through the program are highly sought after by employers, thus making the participants well qualified for different positions in the workforce.
Workplace Experience: The learnership offers the participant the opportunity to work under the supervision of experts in the cash-in-transit and security industries, gaining valuable work experience to place on their resumes. The combination of theoretical study and hands-on training enables participants to learn about the actual world of the workplace, and thus become more employable.
Certifications: On successful completion of the program, learners get a nationally certified qualification. The accredited certification is important in boosting the chances of being employed because it serves as a proof of the skill and knowledge obtained under the learnership.
Career Opportunities: Perhaps one of the best benefits of the Yes Learnership-SBV program is that it can lead to permanent work. Some of the individuals enrolled in the program are offered permanent positions at SBV Services or its affiliate companies after they finish the program, which provides them with the possibility of further advancing their careers.
Key Performance Areas (KPA’s)
Receive Cash
Accept deposits and record on the respective systems.
Follow all policies and procedures to eliminate any possible risks to the company and customer.
Prepare Cash on the respective system
Check container/Bag for any damage or interferences and report all irregularities to Team Controller.
Acknowledge container/bag on respective system.
Process all deposits as per the agreed upon banks SLAs and SOPs on the respective system.
Set workstation up properly for effective and efficient counting of notes.
Note Sorting
Sort all ready deposits/notes for (FDP/ACDP) on the same day, within cut off time.
Pass rejected notes to the Reject Teller together with the PCD cards, deposit slips and stop loss bag to verify and balance
Operator to sign a board (client name, date, denominations & number of bundles & operator name) & show it to the camera.
Balance per deposit
Report variances to Team Controller
Finish production sheet
Technician to initial the downtime register in the event of machine failure
End of day packets to be inspected by Team Controller.
Daily reconciliation/balancing by Team controller
Reconciling of ACDP deposits.
Reconcile all notes that have been rejected in order to verify the information
Manually check all rejected notes for counterfeits, dye-stained and mutilated notes
Make cash transfers to vaults
Make end of day reconciliation/balancing of all cash received
Process all transactions short and over as per SOPs
Desktop processing of deposits
Check container/Bag for damage/tamper, report exceptions to Team Controller.
Acknowledge container/bag on respective system.
Segregate all deposits by customer at all times and process all deposits on same day received by customer.
All deposits should be processed and reconciled on respective system
Perform end of day balancing/reconciliation of all cash received
All transactions, shortages and surpluses should be processed after SOPS
There should be proper prepping to enable effective and efficient counting of the notes
Sachet and Process Coin
Process bulk coins deposit in compliance with SBV policies and Procedures
Sort and process teller coin transfer
Write a board (client name, date, denomination and names of the operators) & display it to camera
Receive and count the money(bins), check the seal, denomination and bin register
Count bags to reconcile with the bin page and denomination
Cut open the bags to fill the wagon
Clear machine jams
Balance money per client / deposit
Report discrepancies to the Team Controller
Do end of day balance/ reconciliation
Bank system integrated deposit processing
Verify all transactions associated with system integrations according to banks SLA
Inform client services of non-banked account numbers to avoid delay in crediting the customer
Verify deposit account number to avoid loss or mis posts
Escalate system downtime/delayed batches to team controller
Payroll and change
Payroll / change transactions must be processed as per SLA per customer
Inform all differences to the Team Controller promptly
Floats must be packed in drop safe bags with float packing slips and loaded into trolleys as per client requirement
Payroll entries to be processed within banks SLA timeframes
Maintain all equipment in good working condition by reporting any defects in equipment to the Team Controller
Obtain banks authorization prior to dispatching as per SOP
Prepack/Treasury
Assist in correct packing and unpacking of Bank and ATM Cash.
Manage consumables as per packing requirements.
Ensure that the bag and Seal numbers are properly recorded.
Control Equipment
Operate equipment in accordance with Standard Operating Procedures (SOPS), protecting and keeping company property safe, i.e. machine cleaning before the start of the shift and end of the shift
Governance
Subscribe and adhere to SBV Services’ ISO 9001:2015 Quality Management Standards, at all times ensuring the department’s processes and quality management system is compliant with the standard.
Support SBVs ESG journey, reporting on and managing the ESG requirements to reflect positively and yield a positive outcome.
Drive the organization culture
Drive the department’s values generating confidence and excitement, enthusiasm and commitment towards the mission.
Lead as an Ambassador and executor of Change
Serve as a change management architect during times of change to ensure business continuity.
Manage the unification of business units into a smooth end to end solution for customers.
Communicate and embed new processes and procedures in real-time, escalating or addressing matters/concerns to the SME’s (subject matter experts) when required.
Organize the necessary presentations, workshops, or forums to facilitate consistent and accurate information to be given throughout one’s portfolio.
Minimum Requirements
6 months cash handling / teller experience: Preferred
Minimum Requirements: Education
Grade 12 with Maths Literacy
Special Training Or Requirements
Completed SBV Cash Processor Training successfully
How To Apply
I would like to get experience