So, picture this: you wander into a Toys “R” Us, and it’s not just some boring old store, right? It’s like BAM—colors everywhere, the faint smell of plastic (in a good way), and excitement thick enough to taste. But here’s the thing—while you’re gawking at the mountain of plushies, there’s this unsung hero floating around: the Toys “R” Us Shop Assistant. Yeah, the real MVP nobody talks about.
👾 Not Your Average Store Gig
Let’s get one thing straight—these folks aren’t just glorified cash register jockeys or walking, talking store maps. Nah. They’re basically magicians of childhood. We’re talking dream-weavers, peacekeepers for stressed-out parents, and—let’s be honest—the first ones to hear a kid absolutely lose their mind over a shiny new Nerf gun. Whether it’s a grandparent desperately searching for the “it” toy or a toddler who needs help figuring out which button makes the unicorn fart glitter, these assistants gotta be quick on their feet, soft in their approach, and sometimes, low-key comedians.
🧠 So, What’s Their Secret Sauce?
Honestly? It’s all about heart, hustle, and a touch of wizard-level toy knowledge.
The best shop assistants? They’re not just there to clock in and zone out. They actually geek out about the toys. They sniff out what’s trending, what’s safe, and what’s gonna make some kid’s birthday legendary. You need someone who’s down to turn a regular Target run into a full-blown adventure.
The stuff that matters:
– Knows their stuff: Like, they can tell you which LEGO set is cool, which one’s gonna end up under the couch for eternity, and which toy might accidentally teach your kid calculus.
– Patience, for days: Seriously, it’s a circus half the time. Questions flying, kids zooming, parents on the edge. You gotta be chill, or you’re toast.
– Flexibility: Because, let’s face it, nothing ever goes as planned. Stock goes missing, a new shipment pops up outta nowhere, and oh look, it’s Black Friday and the world’s on fire.
– Eagle eyes: Shelves gotta look tight, promos need to be spot-on, and don’t even get me started on those displays—if it’s not eye candy, it’s not selling.
So yeah, next time you cruise through those automatic doors, maybe give your local shop assistant a nod. They’re out there, making sure the magic doesn’t skip a beat.
Are you a dynamic and passionate individual who will ensure exceptional customer satisfaction and excellent store performance? Then we are looking for a Shop Assistant and we would like you to join our team!!
Responsibilities:
- Providing AWESOME customer service to give customer a WOW experience
- Attend to unique and individual shopping needs of each customer and always put the Customer first
- Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
- Adhere to all basic customer service standards
- Determining customers’ requirements and advising on product range, price and warranties
- Demonstrating, explaining and advising on products to customers
- Selling goods and most importantly add on sales and services
- Ensuring that goods are correctly priced and displayed
- Ensure promotions are executed timeously and execution is planned in advance
- Adherence to all merchandising/layouts and housekeeping standards and schedules
- Preparation, implementation and maintenance of all advertised sales promotions timeously
- Reporting on fast and slow sellers to the Store Manager
- Participating in stock takes and stock counts
- Minimize stock loss
- Minimize expenses in area of responsibility
- Maximize sales in all areas
- Protect Company’s assets in area of responsibility
Requirements:
- Grade 12 / Matric Certificate
- 6 (six) months retail experience
- Must have own or reliable transport to be able to work shifts
Skills and Competencies:
- Sales driven
- Fantastic customer service skills
- Tenacious
- Highly motivated and target driven
- Excellent selling and communication skills
- Merchandising
How to Apply
NB. Use the links given below to Apply
Location: Johannesburg, Gauteng
Apply Online for the Toys R Us: Shop Assistant Job Opportunity
Location: Cape Town, Western Cape
Apply Online for the Toys R Us: Shop Assistant Job Opportunity