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Menzies Aviation-Vacancy: Wheelchair Assistant & Bus Driver

About Menzies Aviation: Menzies Aviation is a global leader in ground handling services to the aviation industry, with an extensive range of services at airports worldwide. Our staff are at the heart of the safe and efficient operation on the ground, supporting airlines and passengers alike.
Vacancy: Bus Driver

Job Summary: We require a reliable, responsible, and safety-conscious Bus Driver to join our team at Menzies Aviation. The Bus Driver will drive airport staff, passengers, and freight between one airport location and another, including terminals, aircraft, and remote parking. The successful applicant will have excellent driving skills, a safety ethos, and the ability to interact with numerous groups of people within a busy airport environment.

Major Responsibilities:

Operate airport employees, passengers, and baggage safely and efficiently between terminals, gates, and aircraft.

Ensure all passengers are seated comfortably and safely, always observing safety regulations at all times.

Conduct pre- and post-trip inspection of the bus to ensure it is in good working condition and report any repair necessary immediately.

Render a high level of customer service and courtesy in dealing with passengers, staff, and airport personnel.

Obey all airport traffic rules, airport regulations, and company rules while operating vehicles inside the airport or in neighboring terminals.

Assist passengers in boarding and deboarding, as needed, and ensure safe handling of baggage.

Coordinate with ground staff at airports to ensure smooth transportation and prevent any delays.

Report any accident, incident, or unsafe condition to the respective supervisor immediately.

Maintain vehicle inspection, incident, and working hours records as per company policies and statutory obligations.

Comply with all company procedures for the safe operation of the vehicle, such as the operation of specialist buses used for airside or landside travel.

Candidate requirements
• Minimum of Grade 12 or equivalent.
• Have thorough knowledge of ramp operations and equipment.
• Have thorough knowledge of local and airport driving regulations.
• Be fluent in English.
• Have excellent communication skills.
• Sound customer relation skills.
• Have a valid code 10 / C1 driver’s licence and PDP.
• AVOP will be an advantage.
Vacancy: Wheelchair Assistant

Job Description: We now seek a caring and patient Wheelchair Assistant to join our team at Menzies Aviation. As a Wheelchair Assistant, you will be providing vital help to mobility-impaired passengers, ensuring they are provided with safe, comfortable, and timely assistance throughout their airport experience. You will assist wheelchair services, escorting passengers through terminals and to/from gates and making their airport travel as convenient as possible.

Key Responsibilities:

Provide assistance to mobility-impaired passengers, including helping them board, disembark, and move between airport terminals, gates, and boarding areas.

Use wheelchairs and other mobility aids safely, ensuring passenger comfort and safety at all times.

Communicate clearly and respectfully with passengers, ensuring their needs are met with excellent customer service.

Accompany passengers through security, check-in, and boarding processes as required.

Assist passengers with luggage and other personal items when required, maintaining their safety and comfort.

Be courteous, professional, and friendly in demeanor, offering a positive interaction with passengers.

Cooperate with other airport staff in ensuring smooth operation of service and assist in maintaining efficient movement of the passengers.

Adhere to all safety regulations and company policies during duty.

Provide reports of incidents, safety concerns, or complaints from passengers immediately to supervisors.

Ensure that all, including wheelchairs and mobility aids, are in full working order and that any breakdowns are reported as necessary.

Candidate requirements
• Minimum of Grade 12 or equivalent
• Excellent communication skills
• Good interpersonal skills
• Customer care orientation
• Previous airport experience will be advantageous
Application instructions
• Applications to be sent to: coastalapplications.hr@menziesaviation.com
Please quote this reference number on the subject line when applying: CPT-WCA-460
The closing date for submissions is: 03 April 2025.

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